MADE SERVICE AWARENESS
Service excellence through the MADE SERVICE AWARENESS Organisational Behaviour Framework
Knowledge, discovery and application are the fundamentals of 4TEA2 Organisational Behaviour Frameworks and Training Courses, and with the MADE Service Awareness resources, this orientation regime is just as rigourously applied. The goal is to reach the customer, and make a difference with every transaction. However small, if it registers, it has a chance.
Knowledge
What makes fantastic service? Do you experience it every day? What are the behaviours that stand out?
Discovery
How do you judge yourself on service? Are you 10/10 or are there areas for improvement?
MADE Service Awareness Training Course
A compact version of MADE Service Awareness is available as a Training Course, explaining the basic what and why, of MADE Service Culture, and runs through the ten behaviours, but delivered in a more compact set of modules and available on demand.
MADE Will & Purpose Service Training Course
This amazing programme, usually within MADE Service Awareness Framework, is also available as an On Demand Training Course. Will & Purpose focuses on aptitude and attitude for service delivery, philosophy and the reasons excellent customer service is something to be proud of.